{"id":2498,"date":"2021-06-15T17:24:41","date_gmt":"2021-06-15T20:24:41","guid":{"rendered":"https:\/\/elosolucao.com.br\/loja\/?page_id=2498"},"modified":"2021-06-15T17:31:26","modified_gmt":"2021-06-15T20:31:26","slug":"politica-devolucao","status":"publish","type":"page","link":"https:\/\/elosolucao.com.br\/loja\/politica-devolucao\/","title":{"rendered":"Pol\u00edtica de Devolu\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2498\" class=\"elementor elementor-2498\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4b7e62a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4b7e62a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9a88c0a\" data-id=\"9a88c0a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bb7e7cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb7e7cd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-abc2b98\" data-id=\"abc2b98\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-59a28e4 elementor-widget elementor-widget-heading\" data-id=\"59a28e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xl\">POL\u00cdTICA DE DEVOLU\u00c7\u00c3O<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-70971d0 elementor-widget elementor-widget-text-editor\" data-id=\"70971d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><br \/><strong><span style=\"color: #000000;\">POL\u00cdTICA DE DEVOLU\u00c7\u00c3O:<\/span><\/strong><\/p><p><br \/><strong><span style=\"color: #000000;\">Troca de produtos com defeito:<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">1. A Elo Solu\u00e7\u00e3o efetuar\u00e1 a troca do(s) produto(s) adquirido(s) por seus Clientes, de acordo com o previsto no C\u00f3digo de Defesa do Consumidor.<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">1.2 A op\u00e7\u00e3o de troca do produto somente estar\u00e1 dispon\u00edvel na hip\u00f3tese de constata\u00e7\u00e3o de v\u00edcio ou defeito, devendo o Cliente comunicar a Central de Atendimento ao Cliente e seguir as instru\u00e7\u00f5es recebidas para que o pedido de troca seja analisado e processado.<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">1.3. Caso identificado defeito t\u00e9cnico ou de fabrica\u00e7\u00e3o, o prazo para solicita\u00e7\u00e3o de troca\/devolu\u00e7\u00e3o \u00e9 de at\u00e9 7 (sete) dias corridos, contando da data do recebimento do produto. Ap\u00f3s esse per\u00edodo, o Cliente dever\u00e1 encaminhar o produto \u00e0 assist\u00eancia t\u00e9cnica do fabricante.<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">1.4. Caso haja a entrega de produtos diversos aos originalmente adquiridos, o consumidor dever\u00e1 recusar a entrega ou solicitar troca do produto em at\u00e9 7 (sete) dias corridos a contar da data do seu recebimento.<\/span><\/strong><\/p><p><br \/><strong><span style=\"color: #000000;\">1.5. Caso o produto a ser trocado n\u00e3o esteja mais dispon\u00edvel, o Cliente poder\u00e1 optar pela:<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">a) Vale Troca para utiliza\u00e7\u00e3o em uma pr\u00f3xima compra, incluindo o valor do frete, caso tenha sido cobrado;<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">b) Troca por outro produto dispon\u00edvel na Elo Solu\u00e7\u00e3o, do mesmo valor do produto adquirido, incluindo o frete, caso tenha sido cobrado;<\/span><\/strong><\/p><p><strong><span style=\"color: #000000;\">c) Restitui\u00e7\u00e3o do valor do produto, incluindo o valor pago pelo frete.<\/span><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE DEVOLU\u00c7\u00c3O POL\u00cdTICA DE DEVOLU\u00c7\u00c3O: Troca de produtos com defeito: 1. A Elo Solu\u00e7\u00e3o efetuar\u00e1 a troca do(s) produto(s) adquirido(s) por seus Clientes, de acordo com o previsto no C\u00f3digo de Defesa do Consumidor. 1.2 A op\u00e7\u00e3o de troca do produto somente estar\u00e1 dispon\u00edvel na hip\u00f3tese de constata\u00e7\u00e3o de v\u00edcio ou defeito, devendo o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2498","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.0 (Yoast SEO v21.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pol\u00edtica de Devolu\u00e7\u00e3o - Elo Solu\u00e7\u00e3o<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elosolucao.com.br\/loja\/politica-devolucao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devolu\u00e7\u00e3o\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE DEVOLU\u00c7\u00c3O POL\u00cdTICA DE DEVOLU\u00c7\u00c3O: Troca de produtos com defeito: 1. 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